Customer Service & Scheduling – Landscaping Office

Customer Service Coordinator – Landscaping Office (Woodridge, IL) If you're organized, friendly, and love helping people solve problems, Elite Turf Systems wants to hear from you—apply in under 2 minutes, and we'll respond within 24 hours. Elite Turf Systems is hiring a Customer Service Coordinator in Woodridge, IL, a role perfect for people with office, retail, warehouse, or customer-facing backgrounds. You'll be the first voice customers hear and the backbone of our Woodridge office, keeping our entire landscaping operation running smoothly. This is a real, hands-on position where your work directly impacts how our Woodridge-based landscaping team serves clients every day. Whether you're transitioning from retail, call center, healthcare admin, or any customer-facing field, your skills transfer directly here. If you've worked in home services, property management, HVAC, plumbing dispatch, or any field-service environment, you already know what we need. Coming from another industry? We actively hire from retail, call centers, property management, and field-service dispatch—your customer-facing skills are exactly what we're looking for. **Why You'll Love This Role** You control your career direction, find fulfillment serving others, and make friends with a team that genuinely enjoys coming to work. In Woodridge, you'll discover real satisfaction in a collaborative workplace where your contributions matter every single day. Spend holidays with your family while earning top pay for office roles in the area. You'll enjoy nights and weekends off—real work-life balance that lets you be present for what matters most. **A Day in Your Role** You arrive Monday through Friday, 8am–5pm, and jump in right away. You answer phones and emails from customers scheduling lawn treatments. You coordinate with our field teams to confirm appointments and resolve a customer concern about their invoice—and you nail it. By lunch, you've processed three new contracts and updated our filing system. You finish the day knowing your organized work made our whole operation smoother. **What You'll Do** - Answer phones, respond to emails, and handle customer inquiries with warmth and professionalism - Schedule appointments, manage our calendar, and coordinate with our field teams - Process invoices, maintain customer records, and keep our filing system organized and up-to-date - Support our sales team by preparing quotes, contracts, and project documentation - Help troubleshoot customer concerns and escalate issues when needed - Manage incoming leads and follow-ups to keep our sales pipeline active - Assist with general office tasks that keep everything running efficiently **What We're Looking For** - You're naturally organized and detail-oriented—nothing slips through the cracks on your watch - Strong communication skills, both written and verbal; you explain things clearly and listen well - Experience with customer service, office administration, retail, call centers, or a similar role (landscaping experience is a bonus, but not required) - You're comfortable with basic computer systems and willing to learn our software—we'll train you from day one - A positive attitude and genuine desire to help people; you actually care about doing good work **What We Offer** - Full-time position, Monday–Friday, 8am–5pm — nights and weekends consistently off so you can spend time with family and friends - $760–$840 per week, paid every Friday via direct deposit — top pay for Woodridge-area office roles - Health insurance eligibility from day one - Paid time off: 5 days annually to start, accrued monthly - Comprehensive paid training from day one; no experience required—we invest in your success from your first day on the job - A collaborative team environment where your contributions are noticed and valued - Clear room for advancement as you grow with a stable, expanding landscaping company - Opportunity to serve your community and find real fulfillment in your work - A fun work environment where you'll genuinely make friends with your coworkers **Why Elite Turf Systems?** We're a growing landscaping company in Woodridge that values every team member. You'll work in a stable environment with people who actually enjoy showing up—and we make sure nights and weekends are yours to spend with family and loved ones. Your career growth is in your hands, and you control what comes next. Ready to join the team? Apply now—we hire fast and respond within 24 hours.