Customer Service Representative (CSR)

Pay: $15-$18/hour base plus 5% commission on every booking Target Earnings: $20-$30/hour total compensation Schedule: Monday-Friday, approximately 4-6 hours per day (ideal schedule: 9:00 AM-1:30 PM) Location: Bluffdale, UT Looking for customer service, scheduling, sales, call center, or office professionals in Bluffdale, UT! Why You'll Love This Job • Hourly pay plus commission on every booking you close • Flexible part-time schedule • Opportunity to increase earnings through performance • Promotion path into future operations leadership roles • Small, team-oriented environment without corporate bureaucracy • Join a growing company with long-term opportunities About the Role We're looking for a motivated Customer Service Representative who enjoys helping customers and closing sales opportunities. You will be the first point of contact for customers and play a major role in converting inquiries into booked jobs. This is not simply an answering service position — your ability to build relationships and close bookings directly impacts your income. Responsibilities • Answer inbound calls, texts, emails, and customer inquiries • Convert leads into booked appointments • Provide quotes and schedule services • Identify upsell opportunities for additional services • Collect payments and deposits when required • Maintain accurate customer records in the CRM • Assist with scheduling updates and administrative tasks • Support the General Manager with office operations Requirements • Excellent communication skills over phone, text, and email • Comfortable asking for the sale and closing bookings • Strong organizational and computer skills • Ability to learn CRM and scheduling software • Reliable, self-motivated, and detail-oriented • Previous customer service, sales, or call center experience preferred About Pete's Window Washing Pete's Window Washing is a growing company with ambitious expansion plans and a strong pay-for-performance culture. We reward results and provide opportunities for long-term growth within the organization. Ready to get paid for your hustle? Apply today!