Dispatch & Schedule Coordinator

Pay: $43,000–$47,000/year + performance bonuses, based on experience and results Schedule: Full-Time | Monday–Friday Location: LaGrange, KY About the Job Grand Finale Cleaning is hiring a Dispatch & Schedule Coordinator to keep our cleaning operation running smoothly and make sure every client has an amazing experience. You’ll be the friendly voice customers can count on while coordinating schedules, dispatching cleaning technicians, and keeping the team on track. If you're looking for dispatch jobs, scheduling coordinator jobs, customer service jobs, office coordinator jobs, cleaning company jobs, or operations coordinator positions, your experience in retail, call centers, hospitality, office administration, financial services, or scheduling can transfer well into this role. ⭐ Why You’ll Love This Job • $43K–$47K starting salary + performance bonuses • Health, dental & vision insurance • 401(k) • Paid time off & holidays • Growth opportunities • Supportive, team-focused workplace • Work with a growing professional cleaning company 📋 What You’ll Be Doing • Serve as the main point of contact for clients • Schedule and coordinate residential cleanings • Dispatch cleaning technicians and manage daily routes • Answer customer questions and handle feedback • Conduct follow-up and quality-check calls • Communicate with office and cleaning teams • Help resolve scheduling and service issues • Encourage referrals, reviews, and add-on services • Keep schedules organized and ensure clients receive excellent service 💪 Qualifications We're looking for someone who is organized, dependable, positive, and great with people. • 2+ year of experience in customer service, scheduling, dispatch, office administration, or a similar role • Strong phone, email, and written communication skills • Excellent organization and attention to detail • Able to manage multiple appointments and priorities • Comfortable handling customer concerns and schedule changes • Comfortable using computers and learning CRM/scheduling software • Strong problem-solving and follow-through skills • Professional, dependable, and team-oriented Residential cleaning, home services, dispatch, route scheduling, or CRM experience is a plus! 🏡 About Grand Finale Cleaning Grand Finale Cleaning is committed to providing exceptional service while creating a workplace where people are valued and supported. Our culture is built on honesty, integrity, dependability, accountability, flexibility, and teamwork. We believe great customer experiences start with a great team. Ready to Join the Team? If you're organized, dependable, great with people, and ready to help keep a growing cleaning operation running smoothly, apply today!